Usha Software Solutions ("we," "us," or "our") operates the Dr.PL Homeopathy mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

1. Information We Collect

To provide a seamless homeopathy consulting experience, we may collect:

• Personal Identification Information: Name, Phone Number, and Patient ID.
• Health Information: Symptoms and medical history shared during chats or consultations to provide accurate homeopathic guidance.
• Media and Files: Access to your device's Camera and Storage to allow you to upload profile pictures or download/share your digital Patient ID card.
• Device Data: Information about your mobile device (model, OS version) and IP address for security and analytics.

2. How We Use Your Information

We use the collected data for various purposes:

• To manage your appointments and patient records.
• To facilitate secure chat communication between the doctor and patient.
• To send important notifications via Firebase Cloud Messaging (FCM).
• To improve the App's performance and user experience.

3. Third-Party Services

We use trusted third-party services that may collect information used to identify you:

• Google Play Services: For app distribution and security.
• Firebase (Google): We use Firestore for data storage, Firebase Auth for security, and Cloud Messaging for notifications.
• AdMob (Google): The App may display advertisements. AdMob may use device identifiers to personalize ads.
• YouTube API: To play educational health videos within the App.

4. Data Security

The security of your data is important to us. We use Firebase's secure infrastructure to protect your information. However, remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal info, we immediately delete this from our servers.

6. Your Data Rights

You have the right to access the personal data we hold about you, request the correction of inaccurate data, or request the deletion of your data/account by contacting us directly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.

8. Contact Us